Effective Date: [Insert Today’s Date]
Welcome to Epicooler.online
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.epicooler.online (the “Website”).
By using our Website, you agree to the practices described in this Privacy Policy.
We collect the following types of information:
When you make a purchase or create an account, we may collect:
Full Name
Email Address
Shipping and Billing Address
Phone Number
Payment Information (processed securely through third-party payment gateways)
Automatically collected through cookies and analytics:
IP address
Device type (mobile/desktop)
Browser type and version
Pages visited and time spent
Click behavior and referring websites
We use your information to:
✔ Process and fulfil orders
✔ Provide delivery updates and customer support
✔ Email order confirmation and receipts
✔ Improve website performance and user experience
✔ Prevent fraud and ensure transaction safety
✔ Send exclusive offers, discounts, and product updates (only if subscribed)
We use cookies and similar technologies to:
Remember your login and shopping cart
Analyze website traffic and performance
Personalize your browsing experience
You can disable cookies in your browser settings. However, some site features may not work properly.
We do not sell, rent, or trade your personal information.
We only share your data with trusted third parties for essential services, such as:
| Service Used | Purpose |
|---|---|
| Payment processors (Stripe, PayPal, etc.) | Secure payment processing |
| Shipping carriers (DHL, USPS, Australia Post) | Order delivery |
| Email providers (Klaviyo, Mailchimp) | Notifications and order updates |
| Analytics Tools (Google Analytics, Meta Pixel) | Website performance and advertising |
All third parties comply with GDPR and other privacy regulations.
We use SSL encryption and secure servers to protect your personal data.
While no method is 100% secure, we follow industry standards to reduce risks.
Depending on your location (including GDPR + CCPA + LGPD), you have the right to:
✔ Access your data
✔ Correct or update data
✔ Request deletion (“Right to be Forgotten”)
✔ Withdraw marketing consent
✔ Request a copy of your stored data
To exercise your rights, contact us at:
📧 support@epicooler.online
Our Website may include links to external websites (e.g., tracking, reviews, payment pages).
We are not responsible for the privacy practices of those websites.
We do not knowingly collect any data from children under the age of 16.
If you believe we have mistakenly collected such data, contact us to have it removed.
Your information may be stored or processed in countries outside your residence, including the United States, European Union, or Australia. We ensure all transfers comply with GDPR standards.
We may update this Privacy Policy periodically. Any changes will be posted with an updated “Effective Date.”
For questions about this Privacy Policy, your data, or your rights, please contact us:
📧 Email: support@epicooler.online
🌐 Website: www.epicooler.online